FAQS

WHAT SIZE IS MY RING? 

We recommend going to your local jewellery store to get sized correctly. 

If you're buying for a gift we recommend the following Small (5), Medium (6), Large (7). 

All rings can be resized.

WHERE IS UNTITLED MADE? 

Our jewels are hand crafted by a small, family run jeweller in Jaipur, India. 

PAYMENT 

All prices are shown in AUD.

International orders may be subject to local taxes or duties. Untitled is not responsible for and has no control over these charges. 

SHIPPING

Untitled ships to all destinations within Australia and most countries. 

We offer free standard shipping for all orders over $150.00 AUD - except for heavy goods orders.

Just a friendly reminder, if one of the items you've ordered is not yet available (pre-order), we will ship your order once all items are in stock.

All Australian orders will be sent via Sendle Australia's first 100% carbon neutral delivery service. 

RETURNS 

We will provide you with a refund on full-priced items if:

1. The items are in original condition

2. The items have not been damaged 

3. You notify us and return the item(s) within 30 days of receipt

4. The original invoice is provided as proof of purchase 

5. The items are faulty

6. The items received are different to the goods you have ordered

After examining the item/s, we will inform you of whether you have the right to reimbursement of the amount paid (including shipping) or exchange.

You must return the item without any undue delay, and in any event within a maximum period of 30 calendar days, upon delivery.

Once your return has been received, inspected and approved we will refund you by your original payment method. Refunds will only be issued once return orders have been received. Returned items will be refunded excluding the original cost of shipping, unless deemed faulty.

I WANT TO TALK TO SOMEONE

Can't find what you're after here contact us on info@untitledjewellery.com